We understand that plans can change. Please review the cancellation, refund, substitution, and event cancellation policies before completing your registration.
Requests received on or before 60 days prior to the conference will be eligible for a full refund, minus an administrative fee of 100 USD.
Requests received between 30 to 45 days before the event will receive a 50% refund.
No refunds will be issued for cancellations made less than 30 days before the conference start date.
If you are unable to attend, you may transfer your registration to another individual by notifying us 30 days in advance. No additional fee will be charged for substitutions.
All refund requests must be submitted in writing to connect@impactresearchcommunications.org . Refunds will be processed within 21 business days of receiving the request.
In the unlikely event that the conference is cancelled by the organizers, a full refund will be issued to all registered participants minus the payment processing costs, if any. The organizers will not be responsible for any additional costs incurred, such as travel or accommodation expenses.